It's happened again. An artist gave me her postcard and asked to be put on my mailing list. Then she emails me because she's not getting my emails. I respond a few times, but each one bounces back to me. I'm stuck. Stuck because . . .
ALL I have for her is a website and email address. No phone #. No snail mail address. Only one way to get a hold of her.
IF you can't get someone's email, emailing them and hoping you can get their response probably isn't the best way to tackle the issue.
Always, always, always have more than one way for people to contact you. Email is extremely unreliable. (Note the Blackberry pickle people found themselves in on Tuesday.)
I'm openly hoping that she's reading my blog and will call me. I have no time to call around and find her number. And your customers don't have the time either. When they want to get a hold of you, they want to get a hold of you right then. Make it easy for them.